In the event you need to return merchandise to Foamerica.com please follow the following procedures:
1.- Call Customer Service at 1-602-476-0858 (M-F 8am to 2:30 pm Pacific Time) for a RETURN AUTHORIZATION (RA) number.
2.- Write the RA number on the outside of the carton and send the package within 30 days to: FOAMERICA RETURN CENTER 15110 S. Broadway Gardena, CA 90248.
3.- For all returns and exchanges, the customer is responsible for shipping costs.
4.- Only returns with a Foamerica.com RA number will receive a refund, less a restocking fee of 15% of the purchase price, and less the original shipping charges.
5.- The 15% restocking fee will not apply to exchanges as long as the returned merchandise is in re-sellable condition.
6.- You are responsible for packaging, protecting and shipping the item for the return shipment. The merchandise must be in re-sellable condition in order to receive a refund.