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How do I return an item?

In the event you need to return merchandise to please follow the following procedures:

1.- Call Customer Service at 1-310-327-4003 (M-F 8am to 2:30 pm Pacific Time) for a RETURN AUTHORIZATION (RA) number.

2.- Write the RA number on the outside of the carton and send the package within 30 days to: FOAMERICA RETURN CENTER 15110 S. Broadway Gardena, CA 90248.

3.- For all returns and exchanges, the customer is responsible for shipping costs.

4.- Only returns with a RA number will receive a refund, less a restocking fee of 15% of the purchase price, and less the original shipping charges.

5.- The 15% restocking fee will not apply to exchanges as long as the returned merchandise is in re-sellable condition.

6.- You are responsible for packaging, protecting and shipping the item for the return shipment. The merchandise must be in re-sellable condition in order to receive a refund.